WHAT does it mean to clear my cache?

When you clear your cache, you are removing any temporary files that are stored on your browser. Internet browsers have caches so pages can load quicker as that data is already saved in your browser.


WHY do I need to clear my cache for eLogic Genesis?

As Genesis is web-based, our development team is able to push out software updates that are instantly applied to the system. Internet browser updates, however, are not applied instantly. The temporary files that are stored in your browser's cache take precedence over any new updates that are applied to the system. Clearing your browser cache ensures the old software coding is discarded so the new can be applied.


Note: Clearing your cache will have no effect on data stored in the system.


Click here to learn how to clear your cache.