Profile Management

HOW to manage client and staff profiles

Create New Client
1. From the People Page click Create New Client 2. Screen overlay will appear 3. Enter client’s First Name and Last Name 4. Be sure Client is selecte...
Sat, Mar 2, 2019 at 11:51 AM
Delete Multiple Client Profiles
From the People Page: Select the check boxes located to the left of the gear in the client profile boxes which you wish to delete Red bar will appear acr...
Fri, Apr 19, 2019 at 3:31 PM
Locate Client Profile
1. Click the Global Search icon 2. Screen overlay will appear 3. Type search criteria and press ENTER Search for your client by name, address, phone nu...
Sat, Mar 2, 2019 at 12:01 PM
Locate Staff Profile
1. From the People Page, click FILTERS 2. Options will drop down 3. Select Navigator under TYPE 4. All navigators will appear below Note: FILTERS...
Sat, Mar 2, 2019 at 12:22 PM
Filter Clients and Staff
IMPORTANT NOTE: FILTER SETTINGS WILL REMAIN AS YOU LEAVE THEM 1. From the People Page, click FILTERS 2. Options will drop down Refine your searc...
Sat, Mar 2, 2019 at 12:36 PM
Change Client or Employee Status
1. Open client or employee profile 2. In the client/emp information box, click Change next to Status 3. Select Inactive, Active, or Closed 4. Click S...
Tue, Jul 16, 2019 at 11:24 AM
Set Client Type
1. Open client profile 2. In the client information box in the top left corner, select the client type from the drop-down list No drop-down list? Ask your...
Thu, Feb 27, 2020 at 10:32 AM
Delete Client Profile
1. Open client profile 2. In the client information box, click the gear icon next to Options 3. Click Delete 4. Client profile is deleted
Thu, Sep 12, 2019 at 2:43 PM
Assign Navigator to Client
1. Open client profile 2. In the client information box near the top left corner, click Options 3. Drop-down menu will appear 4. Click the Assign cli...
Thu, Sep 19, 2019 at 8:21 AM
Un-assign Navigator from Client
  1. Open client profile 2. In the client information box near the top left corner next to Navigators:, click Change  3. All assigned navigators will a...
Thu, Sep 19, 2019 at 8:21 AM