We are happy to help!
From our help portal, click New Support Ticket near the top of the screen
Some things to keep in mind when submitting a ticket:
- Tell us which agency or organization you work with
- If a part of Genesis is not functioning correctly, try to describe the problem with as much detail as possible
- A picture is worth a thousand words! Please supply us with a screenshot of the issue
Thank you and we will get back to you shortly!