Be sure you have Genesis pulled up in the Google Chrome browser on your screen

  • Windows/PC Users: On your keyboard, press CTRL and F5 at the same time
  • Mac Users: On your keyboard, press SHIFT + CTRL + DELETE at the same time

Page will reload and your cache will be cleared!


Tablet users: Don't have a keyboard? No problem!

  1. On your tablet, open Chrome
  2. At the top right, tap the three vertical dots
  3. Tap More tools → Clear browsing data


            4. At the top, choose a time range. "Last hour" or "Last 24 hours" are both fine

            5. Be sure the check-box next to "Cached images and files" is selected

            6. Click Clear data



You're good to go!

WHAT is a browser cache and WHY do I need to clear it?